Thank you for your interest in shopping with us, please read all policies before purchasing, We are not responsible for not reading our policies, it is the customer's responsibility to be fully informed before making a purchase. If you are unsure you can always email us at firstname.lastname@example.org before purchasing.
Things to consider before purchasing from FIT4ME:
****DUE TO COVID-19 AS OF 6/3 THERE WILL BE NO RETURNS/REFUNDS/EXCHANGES UNTIL FURTHER NOTICE.****
Exchanges and Returns:
- We do not accept exchanges on any promotional deal items, discount codes, or clearance/sale section items. All these items are FINAL SALE. No Exceptions.
- We only replace items if they are received defective or damaged. If you need to exchange it for the same item due to it being defective or damaged, send us an email at email@example.com.
- Must email firstname.lastname@example.org for return approval within 2 weeks of receipt.
- Please include order number in the initial email.
- Merchandise must be returned within 30 days of receipt.
- Merchandise must be unworn/unused and in the same condition that you received it.
- Price adjustments not offered.
- We are not responsible for not reading before purchasing.
- All Sale/Clearance/Promotional deal items are FINAL SALE.
- Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
All shipping fees are excluded from refund should the customer choose to return an item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
RETURN SHIPPING is the Responsibility of the customer.
NOTE: YOU MUST CONTACT CUSTOMER SERVICE VIA EMAIL REGARDING A RETURN OF AN ITEM PURCHASED.
Expect a response to your email between 24-48 hrs (not including weekends)
We do not answer order related questions through DM's, Snap chats or social media. If you need to exchange or have issues with your order. Please email us at email@example.com
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 business days.Late or missing refunds (if applicable)
If you haven’t received a refund after 3 business days, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.